Introduction
Your privacy and the security of your personal data are of utmost importance to us. Numrah (hereinafter referred to as “the Platform”), operated by Mulhem Digital Creativity, a registered sole proprietorship in the Hashemite Kingdom of Jordan under Commercial Registration No. (592203), is committed to handling your personal data with strict confidentiality and high security standards. All data is processed in compliance with the Jordanian Personal Data Protection Law No. 24 of 2023 (hereinafter referred to as “the Law”).
This notice aims to provide you with clear information on how we collect and process your personal data, the purposes for which it is used, and your rights under the Law and how to exercise them.
Key Definitions
• Platform: Numrah mobile application (iOS/Android), website, and other related digital services.
• User/Client: Any natural person using the Platform or its services.
• Personal Data: Any information that identifies an individual directly or indirectly.
• Processing: Any operation performed on data, such as collection, storage, use, or transfer.
• Profiling: Any automated processing of data to evaluate personal aspects of a user.
How We Collect Your Data
• Directly: When you create an account, post an advertisement, contact us, or use any of our services.
• Indirectly: Through cookies, device identifiers, social media accounts, public sources, or service partners, to improve user experience, meet legal obligations, or for legitimate operational purposes.
• You will always be informed in advance before any additional data is collected, with a clear explanation of the purpose and, where required by law, your prior consent.
How We Use Your Data
Your data may be used for:
• Managing your account and enabling you to use our services.
• Communicating with you via email, phone, SMS, or in-app notifications.
• Allowing you to post advertisements and interact with other users.
• Processing payments and commissions related to ads or subscriptions.
• Improving and developing our services based on your feedback and activity.
• Preventing fraudulent activities and ensuring platform security.
• Complying with applicable legal and regulatory requirements.
Categories of Data We Collect
• Identification Data: Name, phone number, email address.
• Account Data: Username, password.
• Contact Data: Address, communication details.
• Advertisement Data: Plate details, uploaded images.
• Financial Data: Payment details for ads or subscriptions.
• Technical Data: IP address, device type, cookies.
• Interaction Data: Correspondence, complaints, inquiries.
Legal Basis for Processing
We process your data based on:
• Your explicit consent during registration and use of the Platform.
• Performance of a contract with you (e.g., enabling your advertisements).
• Compliance with legal or regulatory obligations.
• Our legitimate interest in improving our services and protecting our rights.
When relying on legitimate interest, we conduct a Legitimate Interest Assessment to ensure that our interests do not override your fundamental rights and freedoms.
Data Retention Period
We retain your data only for as long as necessary to fulfill the purposes described above or as required by applicable laws and regulations.
Upon completion of these purposes, your data will be securely deleted or anonymized.
If you formally request the deletion of your personal data, the request will be completed within three (3) months from the date of submission to allow for proper technical and legal review and full, secure deletion—unless a longer retention period is required by law or by request of a competent regulatory authority.
Data Protection Measures
We apply technical and organizational measures to safeguard your data against unauthorized access, alteration, or loss. Access to your data is restricted to employees or contractors who require it for business purposes and are bound by confidentiality obligations.
Data Sharing
Your data may only be shared with:
• Technical service providers (e.g., hosting or electronic payment providers).
• Regulatory or governmental authorities when legally required.
• Business partners under formal Data Protection Agreements.
Your data will never be sold to any third party.
We will not share your data for direct marketing purposes without your explicit consent.
Data Transfers Outside Jordan
Your data will not be transferred outside Jordan unless the destination country or entity provides an equivalent level of protection to that required under Jordanian law. All transfers will be governed by formal Data Transfer Agreements.
Your Rights
Under the Law, you have the right to:
• Access your personal data.
• Request correction or updating of your data.
• Request deletion or restriction of processing.
• Withdraw consent at any time.
• Object to processing for legitimate reasons.
• Request data portability in a structured format.
• Receive notice of any data breach within 24 hours.
• Request full deletion of your data within 3 months of submission.
We commit to responding to your data-related requests within 30 days of receipt, extendable once if the request is complex.
You can exercise your rights by contacting our customer service via:
• WhatsApp: +962791669666
• Official Email: info@numrajo.com
Complaints
• If you have any complaint regarding your data processing, please contact us first through the channels above.
• If unresolved, you have the right to submit a complaint to the Personal Data Protection Council under the Law.
• You may also contact the Data Protection Unit at the Ministry of Digital Economy and Entrepreneurship if no response is received within the statutory period.
Amendments
We may update this Privacy Notice from time to time. All updates become effective immediately upon publication on our Platform.
Acceptance
By using the Numrah Application, you acknowledge that you have read, understood, and agreed to this Privacy Notice and to the Terms of Use.
This Privacy Notice was last updated on October 10, 2025, and replaces any previous version.